Return & Exchange Policy

At fselegance.com, we strive to provide the best quality products. However, if you encounter any issues, please review our return policy below:

1. No Returns for Change of Mind

We do not accept returns or exchanges if you change your mind after purchasing a product.

2. Returns for Technical Issues

If you receive a product with a technical issue, you can return it within 7 days of delivery.

The product must be in its original condition with all accessories and packaging.

Our team will inspect the issue before processing the return or exchange.

The return expense will be covered by the customer.

3. Instant Exchange at the Time of Delivery

If you notice any issue with the product at the time of delivery, you can immediately inform the rider and request an return on the spot.

For any assistance, feel free to contact our support team.